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August 28, 2008

Frequently Asked Questions

ABC e-Learning Corporation is committed to providing quality customer service. If you are having any trouble running our programs you can reach our technical support specialists by email at support@abcelearning.com or by telephone at (613) 232-6742 between 0900 (9:00 AM) EST and 1700 (5:00 PM) EST.

Learn2.com technical support is also available by email at help@learn.com.

Please check our list of Frequently Asked Questions for the solution to your problem.

FAQ #1. Who are using these courses?

Many fortune 500 companies across North America are using the courses distributed by ABC e-Learning Corporation. Satisfied customers include: Alberta Forest Products, Alcatel, the Canadian Wood Council, Cisco Systems, Dy4, EMS, Mosaid etc. For testimonials, click here. For a full list of our off-the-shelf courseware programs offered, please click here.

FAQ #2. What is the difference between the Enterprise Version and the Online Courses?

The Enterprise courses are available on CD-ROM for use over your internal LAN server whereas the On-Line Courses are distributed over the Internet for use anytime, anywhere.

FAQ #3. Return policy: What do I do if I receive a product that is damaged or defective?

All ABCe Products are backed by a 30 Day Guarantee. If you receive defective or damaged media, simply return it and we will replace it free of charge.

FAQ #4. Evaluation policy: Can I evaluate a program before deciding to purchase it?

You may view the demo by clicking here.

 

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